Integrations 101: making your business tools talk to each other

How APIs connect your accounting, payments, CRM and messaging tools.

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What an integration is

A connection that moves data between two systems automatically, so nobody copies it by hand.

Common examples

Payments marked as paid in your accounting tool, new customers added to your CRM, order updates sent by WhatsApp or SMS.

What to check first

Whether each tool has an API, who owns the data, and what should happen when one system is down.

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