Build or buy: choosing software for a growing SME
Custom software is not always the answer. A simple way to decide.
Spreadsheets are a good start. Here is how to tell when they have started costing you more than they save.
Draft outline. Edit and expand before publishing.
Several people edit the same file, versions multiply, and nobody trusts the totals. Orders or requests arrive in chats and get copied in by hand. Month-end reporting takes days.
The cost is rarely the software. It is staff time spent re-typing, mistakes that reach customers, and decisions made on numbers that are a week old.
List the three processes that touch the most spreadsheets, write down who does what in each, and start with the one that causes the most errors.
Tell us about the process or system you're working on and we'll suggest a next step.
Custom software is not always the answer. A simple way to decide.
The processes that pay back fastest, and the ones that are not worth automating yet.
A practical view of AI tools for SMEs, without the hype.